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CRM & Project Management · Legal

CRM & project management support for law firms & legal professionals

Between active matters, client intake, deadlines, and business development, most legal professionals are managing more moving parts than any one person should track manually. A Nacho specialist can own the administrative layer of your CRM and project management systems: keeping contact records current, matter timelines organized, and nothing falling through the cracks. Whether you're running Clio, Lawmatics, or a general-purpose CRM like HubSpot alongside a project tool like Asana or Monday.com, we've worked in these environments before.

Tools we work with: HubSpot Salesforce Attio Asana

Can a Virtual Assistant handle CRM & project management for lawyers and law firms?

Yes. Nacho matches lawyers and law firms with a vetted, 100% US-based Executive Assistant or Specialist who owns CRM & project management week after week, not a one-off task. You start with a $300 Delegation Strategy Plan, set a monthly Talent Budget from $1,000, and we match you in about a week.

How it works

How delegated CRM & project management works for lawyers and law firms

A Nacho EA assigned to your legal practice will typically work inside your existing CRM and matter management tools to handle the tasks that require consistency and attention to detail but not your billable time. On the CRM side, that means logging client communications, updating contact and matter records after calls or meetings, managing intake pipeline stages, and flagging stale leads or dormant client relationships that need follow-up. On the project management side, your EA can build out matter timelines, create and assign recurring task templates for common matter types, track deadline dependencies, and keep your team's boards current so status is always visible without a check-in meeting. You stay in the loop through brief async updates, you're making decisions, not doing data entry.

Off your plate

What comes off your plate

Before your first session, pull a list of the CRM fields your team actually uses versus the ones that are always blank, this tells your EA where to focus and what to ignore. The most common mistake is handing over access without a brief walkthrough of how your firm names matters or stages contacts; fifteen minutes of context upfront prevents weeks of cleanup later. You don't need a perfect system before you start, your EA can help document the logic as they go.

  1. CRM Contact and Matter Record Maintenance

    Updating client profiles, matter status fields, and communication logs in tools like Clio, Lawmatics, or HubSpot after each touchpoint so records reflect current reality.

  2. Client Intake Pipeline Management

    Moving prospective clients through intake stages, sending follow-up reminders, and flagging leads that have gone cold or need attorney review before advancing.

  3. Matter Timeline and Deadline Tracking

    Building out project boards in Asana, Monday.com, or ClickUp with key milestones, filing deadlines, and task dependencies mapped to each active matter.

  4. Recurring Task Template Setup for Matter Types

    Creating standardized task checklists for common matter types: such as estate planning, contract review, or litigation, so nothing is missed when a new matter opens.

  5. Business Development Activity Logging

    Recording referral source data, networking contacts, and BD outreach activity in your CRM so you have an accurate picture of where new business is coming from.

Your stack

Tools our team works with

We adapt to your existing stack, no forced migrations.

Salesforce
Monday.com
Notion
ClickUp
Asana
Make.com

...and many more!

Client proof

Trusted by lawyers and law firms

Nacho supports lawyers and law firms including Advantage Evans, La Firma Inmigrantes Primero, Rupal Law, handling everything from crm & project management to broader operational support.

The model

What delegating to Nacho actually looks like

This is ongoing delegation to one vetted, US-based person, not a task posted to a marketplace.

  1. Start with a Delegation Strategy Plan

    A one-time $300 onboarding fee pairs you with a Client Success Manager who maps what to hand off first. See the full process.

  2. Get matched in about a week

    We match you with a vetted, 100% US-based Executive Assistant or Specialist in your time zone. If the fit is not right, the Nacho Guarantee re-matches you free.

  3. Set a monthly Talent Budget

    Budgets start at $1,000 a month and draw across Executive Assistants from $40/hr, Specialists from $65/hr, and Fractional Executives from $125/hr. Up to $200 of unused budget rolls over each month. For operations-led work, that senior seat is usually a Fractional COO. See pricing in detail.

  4. Three months, then month to month

    The initial term is three months so the working relationship has time to compound, then it rolls month to month. Book a discovery call to size yours.

Talent Budget

What delegating CRM & project management costs for lawyers and law firms

Drag the sliders to build a monthly plan that fits your workload.

Executive Assistants
from $40/hour
15 hours $600
Specialists
from $65/hour
10 hours $650
Fractional Executives
from $125/hour
5 hours $625
Your monthly budget
$1,875

Starting at $1,000/month. One-time $300 onboarding fee includes your Delegation Strategy Plan.

Good questions

Frequently asked questions

Can a Nacho EA work inside Clio or other legal-specific practice management software?
Yes. Our EAs are experienced with tools commonly used in legal practices, including Clio, Lawmatics, and MyCase, as well as general CRMs like HubSpot and Salesforce that some firms use for business development. If your stack is less common, we'll review it during onboarding and confirm fit before work begins.
How do you handle confidentiality given that legal client data is involved?
All Nacho team members sign NDAs, and we can work within your firm's existing access controls: role-based permissions, limited data views, and secure credential sharing through tools like LastPass. We recommend granting access only to the specific modules your EA needs rather than full system access, and your Client Success Manager will help you think through that setup during onboarding.
We don't have a consistent CRM process right now, is that a problem?
It's actually one of the most common situations we start from. Your EA can help document your current informal process, identify gaps, and build a repeatable workflow around what's already working. You don't need a polished system before delegating, you need someone consistent enough to help you build one.

Ready when you are

Get your CRM and matter tracking off your plate

Nacho's onboarding includes a Delegation Strategy Plan built around your firm's specific tools and workflows, so your EA is productive from day one, not week four. Plans start at $1,000/month with a one-time $300 onboarding fee.

Not sure yet? See how it works, compare the Executive Assistant, Specialist, and Fractional Executive roles, or read why we stayed 100% US-based.