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Nacho ordinary operators

Operations leadership without the full-time hire

Nacho matches growing businesses with vetted, 100% US-based Fractional COOs who own the operating rhythm 2 to 3 days a week, starting at $125/hr.

Free 30-minute call. Every match backed by the Nacho re-match guarantee.

The short answer

What is a Fractional COO?

A Fractional COO is an experienced Chief Operating Officer who runs your operations part-time, usually 2 to 3 days a week. They own process, systems, delivery, and the operating rhythm of the business, exactly like a full-time COO. Through Nacho, a Fractional COO costs $125 an hour.

The word "fractional" describes the schedule, not the seniority. A Fractional COO is not a project manager with a bigger title, and it is not a coach who meets you monthly to ask how things are going. It is a career operations leader who has already run a company's machinery, taking on your business as one of a small number of clients.

Founders usually reach for one at the moment they realize the company runs on them. Every exception, every vendor decision, every scheduling conflict routes back to one desk, and growth stops at the edge of that person's week. A Fractional COO builds the system that answers those questions without you.

The difference between a Fractional COO and an operations manager is altitude: a manager runs the system, a COO designs it and decides what the company stops doing. The difference between a Fractional COO and a business consultant is ownership: a consultant delivers findings, a COO is accountable for the result.

Seniority
Full C-level operations experience
Schedule
Usually 1 to 3 days a week
Reports to
You, the founder or CEO
Owns
Process, systems, delivery, hiring, and the operating rhythm
Hourly rate through Nacho
$125/hr from one monthly Talent Budget
Based in
The United States, 100% of the time

The job itself

What does a Fractional COO actually do?

A Fractional COO turns how your company runs into something written down and repeatable. They document the core processes, choose and configure the systems, set the meeting and metric rhythm, own delivery capacity, and take the day-to-day operating decisions off the founder's desk.

Builds the operating rhythm.

Installs the weekly, monthly, and quarterly cadence: who meets, what gets reviewed, which numbers are on the wall. A lot of what feels like chaos is a missing rhythm, not a missing person.

Documents the core processes.

Maps how work actually moves from sale to delivery to invoice, then writes it down so it survives a new hire, a vacation, and a bad week.

Picks and wires the systems.

Chooses the project management, CRM, and reporting stack, configures it, and makes sure people use it instead of running the company out of a spreadsheet and a group chat.

Owns delivery and capacity.

Watches utilization, throughput, and the queue. Sees the crunch two weeks out instead of the morning it lands, then staffs or reprioritizes before it becomes a client problem.

Runs hiring and onboarding.

Writes the roles, builds the interview loop, and makes the first 30 days repeatable so new people get productive without the founder babysitting them.

Takes decisions off your desk.

Becomes the person the team escalates to. You stop being the bottleneck on vendor picks, scheduling conflicts, pricing exceptions, and every other small call that adds up.

What a Fractional COO does not do is the execution itself. They are not updating your project board, chasing invoices, or rebuilding the schedule every morning. Those hands come from the same Nacho network as Executive Assistants at $40/hr and Specialists at $65/hr, drawing from the same monthly Talent Budget, so you are not managing two vendors to solve one problem.

Timing

When should you hire a Fractional COO?

Hire a Fractional COO when the business runs on you and the team is waiting on your decisions. The usual trigger is a company with enough revenue and enough people that the founder's improvisation has become the constraint, but not enough scale to fund a full-time operations executive.

Signs you are ready

  • The team escalates everything to you, and nothing moves while you are on a plane.
  • You have grown past a handful of people and almost nothing about how you work is written down.
  • Delivery quality depends on who happens to be doing the work that week.
  • You keep hiring to fix problems that are actually process problems.
  • Revenue is up, margin is not, and nobody can tell you exactly why.
  • You are planning a new location, a new service line, or an acquisition and know the current operating model will not survive it.

When it is the wrong hire

  • You are still finding the product. Process built on a moving target gets thrown away.
  • You need someone to do the work, not design how it gets done. A Specialist at $65/hr is the better buy.
  • You already have a strong operations lead and simply need more capacity under them.
  • You want a co-founder. A Fractional COO is a leader on your payroll rhythm, not an equity partner.
  • Nobody on the leadership team is willing to change how they work. Process nobody adopts is expensive shelfware.

We would rather tell you on the discovery call that operations is not your real bottleneck than sell you a leader you do not need. If the problem is capacity rather than design, an Executive Assistant or Specialist solves it for less.

Real numbers

What is the Fractional COO hourly rate?

A Fractional COO through Nacho costs $125 an hour. That is the published rate, with no placement fee and no separate retainer. Hours draw from one monthly Talent Budget with a $1,000 monthly minimum, so about $4,000 a month buys 1 day a week and about $8,000 a month buys 2 days a week.

Hourly rate is the first thing owners search for and one of the hardest numbers to find, because many firms in this category quote per engagement rather than publishing anything. Nacho publishes it up front: $125/hr for a Fractional Executive, $65/hr for a Specialist, and $40/hr for an Executive Assistant. All three draw from the same monthly budget.

The comparison most owners never run is the loaded cost of the full-time alternative. A salary is not the price of an employee. Payroll taxes, benefits, insurance, software, and equipment commonly add 25% to 35% on top of it, and a retained search adds 20% to 25% of the first-year salary in year one alone.

Cost and commitment comparison between a Fractional COO hired through Nacho and a full-time COO
What you are comparing Fractional COO through Nacho Full-time COO
Rate $125/hr, published up front $170,000 to $260,000 base salary, negotiated
Typical schedule 1 to 3 days a week 5 days a week
Payroll taxes and benefits None. They are not your employee. Commonly adds 25% to 35% on top of salary
Recruiting cost None 20% to 25% of first-year salary for a retained search
Equity None Frequently expected at this level
Time to first day About a week from the discovery call 2 to 4 months to search, close, and start
Ramp-up Arrives having run the function before 30 to 90 days before they truly own it
Commitment 3-month initial term, then month to month At-will in name, expensive in practice
If the fit is wrong Free re-match under the Nacho Guarantee Severance, a second search, and lost quarters
Illustrative annual cost About $96,000 at 2 days a week About $273,000 loaded on a $210,000 salary

Salary and search-fee ranges above are broad US market ranges for the role and vary widely by industry, region, and company stage. Treat them as a planning starting point, not a quote. The Nacho column is our published rate.

What $125 an hour actually buys

  • $1,000 a month is about 8 hours: a monthly operating review and one process fixed properly.
  • $4,000 a month is about 32 hours, roughly 1 day a week: the operating rhythm installed, the core processes documented, and a leader in your management meetings.
  • $8,000 a month is about 64 hours, roughly 2 days a week: full ownership of operations, including your department leads and your vendors.

Up to $200 of unused budget rolls over each month. Everything bills as one flat monthly Talent Budget, and the only other fee is the $300 Delegation Strategy Plan, which comes before your first match. See how pricing works.

The process

How hiring a Fractional COO through Nacho works

You book a free 30-minute discovery call, we build a $300 Delegation Strategy Plan, and we introduce you to 1 to 3 hand-picked Fractional COOs from our vetted, 100% US-based network. Most clients meet their first match within about a week.

  1. Book a free discovery call.

    Thirty minutes, no obligation. Walk us through where the business jams up. We will tell you honestly whether a Fractional COO is the right role, or whether a Specialist or an Executive Assistant would unblock you faster.

  2. We build your Delegation Strategy Plan.

    For $300 we scope the engagement in writing: which parts of the operation the Fractional COO owns, how many hours a week that takes, what the first 90 days should produce, and how you will know it worked.

  3. You meet your shortlist.

    We hand-pick 1 to 3 Fractional COOs from our vetted, 100% US-based network and send you their backgrounds. You interview them. Nobody starts until you say yes to a specific person.

  4. We handle the paperwork.

    Contracts, payments, and onboarding run through Nacho. Your Fractional COO starts on an agreed weekly rhythm and reports to you, not to us.

  5. You scale it up or down.

    A 3-month initial term gives the work time to land, then it is month to month. Change hours as things change, and if the match is not right we re-match you free under the Nacho Guarantee.

Frequently asked questions

Fractional COO questions, answered

What is a Fractional COO?

A Fractional COO is an experienced Chief Operating Officer who runs your operations part-time, usually 2 to 3 days a week. They own process, systems, delivery, hiring, and the operating rhythm of the business, the same way a full-time COO would, but you pay only for the time you use.

What is the hourly rate for a Fractional COO?

Through Nacho, a Fractional COO is $125 an hour. That is our published rate for every Fractional Executive, with no placement fee and no separate retainer. Many firms in this category quote per engagement rather than publishing a rate, which is why comparing options usually takes three calls.

How much does a Fractional COO cost per month?

Hours draw from one monthly Talent Budget with a $1,000 monthly minimum. At $125 an hour, roughly $4,000 a month buys about 1 day a week and roughly $8,000 a month buys about 2 days a week. Up to $200 of unused budget rolls over each month. The only other fee is the $300 Delegation Strategy Plan, which comes before your first match.

How many days a week does a Fractional COO work?

Most engagements run 1 to 3 days a week. Companies early in the work often start with 1 day a week to get the rhythm and the core processes in place, then add hours when the operation gets more complex or a rollout needs driving.

What is the difference between a Fractional COO and an operations manager?

Altitude and accountability. An operations manager runs the system that exists. A Fractional COO designs the system, decides what the company stops doing, manages the managers, and answers for delivery at the leadership table.

What is the difference between a Fractional COO and a business consultant?

A consultant assesses and recommends. A Fractional COO implements and owns the outcome. They are inside your leadership meetings, holding your team to the standard they set, not delivering findings and moving on.

How long does a Fractional COO engagement last?

Nacho engagements start with a 3-month initial commitment so the work has time to land, then continue month to month. Operations work often has a natural arc: heavier while the rhythm and processes get installed, lighter once the team is running them.

Will a Fractional COO manage my team?

Yes, if that is the scope you set. Managing department leads, contractors, and vendors is a normal part of the role, and it is usually where founders feel the relief first.

How fast can I hire a Fractional COO?

Most clients meet their first match within about a week of the discovery call, and many start the same week they meet the right person.

What if the Fractional COO is not the right fit?

We re-match you free under the Nacho Guarantee until the fit is right. It is a re-match guarantee, not a money-back guarantee. Every person in the network lives and works in the United States, so a re-match never means going offshore.

Ready when you are

Get the business running without you in the middle.

Book a free, no-obligation discovery call. Tell us where the operation jams up and we'll tell you honestly whether a Fractional COO is the right fix.