Research and policy organizations: whether think tanks, university-based research centers, advocacy nonprofits, or boutique policy consulting firms, tend to operate with lean staff relative to their output expectations. Program staff are typically hired for subject matter expertise, not administrative capacity, which means coordination, communications, and production work either falls to senior people who shouldn't be doing it or doesn't get done consistently. Many organizations in this space also deal with the complexity of managing multiple funders simultaneously, each with distinct reporting formats, compliance requirements, and relationship expectations. Building in flexible operational support, rather than trying to hire a full-time administrator who may not have enough work in slow periods, is increasingly how well-run shops in this space maintain quality without burning out their core team.
We've worked with research and policy organizations including Clayton Christensen Institute.