Build and configure email campaigns from brief to send
Specialists take your copy and design direction, build the campaign inside Mailchimp using your saved templates or brand defaults, configure subject lines and preview text, set the audience segment, and schedule or send on your behalf. Every campaign is reviewed against your checklist before it goes out. Deliverables include a sent campaign, a screenshot of the final build, and a link to the report once data populates.
Design and activate Customer Journey automations
Using Mailchimp's Customer Journey builder, specialists map trigger points, set wait conditions, add branching logic based on contact activity, and connect the right email content to each step. Common builds include welcome series, post-purchase follow-ups, and re-engagement paths. Each journey is documented with a flowchart so your team understands what fires and when.
Audit and repair existing audience and tag structure
Over time, Mailchimp audiences accumulate duplicate contacts, inconsistent tags, and segments that no longer reflect how your business actually works. Specialists review your current audience structure, identify redundancies, clean up tag naming conventions, and rebuild segments using consistent logic. The output is a documented audience map and a cleaned contact list ready for accurate segmentation.
Set up and manage signup forms and landing pages
Specialists build embedded forms, pop-up forms, and Mailchimp-hosted landing pages tied to specific audiences or tags. Form fields are configured to capture the data your segments depend on, and confirmation and thank-you messaging is customized to match your brand voice. After launch, specialists monitor form submissions and flag any integration or delivery issues.
Integrate Mailchimp with your CRM, e-commerce platform, or website
Specialists connect Mailchimp to tools like Shopify, WooCommerce, HubSpot, or Zapier to keep contact data and purchase activity in sync. This includes mapping fields between platforms, testing data flow, and setting up automations that trigger from external events such as a new order or a form fill on your website. Integration work is documented with a connection log so nothing breaks silently.
Migrate contacts and campaigns from another platform into Mailchimp
If you are moving from Klaviyo, Constant Contact, ActiveCampaign, or another email platform, specialists handle the contact export, field mapping, and import into Mailchimp with suppression lists and unsubscribes intact. Existing automations are reviewed and rebuilt in Mailchimp's Customer Journey or Classic Automations format. Migration work includes a pre-launch checklist to confirm deliverability settings like DKIM and SPF are properly configured.